Simple installation process through Octopus Energy, installer was polite and efficient. Charger box is small and neat, seems to deliver the full 7kw when charging. Had an issue after it had been commissioned that it said it was charging but the car wasn’t drawing any charge, spoke to installer who talked through how to reset and seems to be working ok now. Slightly disappointed that the app/device doesn’t read the current battery level when you plug it in so you have to manually update at the start of a charge else check on the car app as to what level the battery is at. Overall does what it is supposed to do.