Getting the Government grant took 18 months before installation could take place. This was not the fault of the company, but the Government’s policy that you have to obtain the grant first before installation instead of after installation. The company was very good in that they kept to the price quoted despite the delay on getting the grant because the company that held the freehold of my flat folded, and I had to purchase the freehold with the other flat owner from Bona Vacantia to prove I had a dedicated parking area and permission for it to be installed. The installation company that they used was brilliant. The only problem with the charging unit is that needs some form of locking in the cable as it can be pulled out whilst charging by some miscreant.