We have had our EO Mini Pro 2 charger for 2.5 years and have had intermittent issues throughout. i. Car plugged in and saying it is connected but the app says the car isn't plugged in, thus the car does not charge ii. Car plugged in and app recognising that the car is connected, but then the car does not charge according to the schedule iii. Car plugged in and app recognising that the car is connected, the car charges according to the schedule but at a much lower rate meaning much less charge is delivered than expected iv. Car plugged in and app recognising that that the car is connected, but they will suddenly disconnect cutting a charge short. If lucky, they do sometimes reconnect themselves and some more charge is delivered according to the schedule v. The 'Solar PV' mode is not fit for purpose. It simply does not work. You may as well save your money on the extra installation cost and use the car's 3 pin 'granny' charger instead Several times I've woken to find the car doesn't have sufficient charge for me to either get to work at all in the morning, or not enough for me to get home as well. Now, the big problem is that the charger seems to work reliably for several months but then any of the above issues (i-iv) can occur, and when they do then they stick around for a while. Then they can if you're lucky mysteriously disappear before EO customer support actually bothers to reply (the customer service is incredibly slow to respond, 3 months waiting for a reply is so far the record - by which time the issue had somehow resolved itself). Note: immediately after the charger was installed support was very good from Dan and he worked hard to resolve the first wave of issues we had, but after that I find that the support is appallingly slow to respond. Anyway, I once again have a device that will not charge the car at all ((i) on the list above, so I'm having to use a public charger to get to work tomorrow). I cannot recommend this company or charger at all.