Terrible charger, very similar experiences to Charles below. I cannot get it to charge the car at all on scheduled charging, and once it fails on that it won't charge on any other mode too. App says it's charging but it isn't actually delivering current. Only way I can get it to charge the car is to reset it at the fuse/GARO box and then it kicks into life. Absolutely appalling level of service - app hasn't changed in the 2-3 years we've had it, no firmware updates, customer support impossible to get hold of, when you get on live chat they run through long scripts which essentially are "have you plugged it in/can you unplug it and try again". I've now got close to a grand worth of a charger on my wall which is as good as having a power socket and that's about it.