I moved house in October 24 and the house I bought had a ln EO mini pro 2 charger. The charger is just 2 years old. When I tried to set up the timing facility to avail of discounted night electricity rates I was unable to gain access due to the fact that it is only programable over the air by WiiFi. I repeatedly rang and emailed EO support, who strung me along for 4 weeks, very poor for responding! Eventually out of frustration I escalated the issue to the CEO and customer service manager they washed there hands of it and eventually conceded the software is no longer supported on this device and they would not offer a repair, only an expensive upsell!! Do not buy from this company they will not support their equipment and their customer service is virtually non existent!! It would be zero stars if it was an option!!