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Ian Wright
I've had the EO Smart home Charger installed almost 6 weeks after the order was placed and after 3 cancelled appointments. The charger is neat, unobtrusive and modern looking which is one of the reasons for coosing this particular charger. I decided to have the EO Smart home Charger installed since it's advertised as intergrates with solar panels which I already have. What I didn't realise was that an extra CT clamp is needed (£60 extra) and extra labour to connect it up (£100 extra) making it more expensive than I was expecting. Had I known of the extra charges beforehand I may have chosen an alternative charger, probably the Zappi charger, instead. The app is easy enough to use but was difficult to set up - I had to scan a QR code on the bottom of the EO hub which had a cable going over it that was too tight to move. In use I'd have thought that the Charging cable would lock into the charge unit as it does on the car but it doesn't. Unfortunatly this means that it can be removed by anyone. The EO Hub and Matt:e were installed inside the house and one of them (The Matt:e I think) makes a constant buzzing noise which is very irritating. It's the same noise as you would hear near an electric sub station. When charging on solar the minimum charge that can be passed to the car is 6 Amps (about 1.3kWh) - If the solar is less than this it's topped up with grid electricity. I was hoping that I could set it to less than 6 Amps or for it not charge at all if it was below this level. Only one period of off-peak electricity can be set which, for me, is unsatisfactory as I'm on Octopus Agile which gives 48 rates - one for each half hour period.
4 years ago
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EO Charging has a 4.4 average rating from 1,206 reviews

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