Topped up our gas card yesterday but the meter says there's nothing on the card. 24 hours later, 8 phone calls, emergency last night told us to speak to day staff, rang them several times with them telling us different things and coincidentally apparently the last phone call cut off exactly 5pm! Hometime for them. 2 calls to emergency line after that, first guy couldn't have been more helpful and stayed on the line while we drove round several shops attempting to get it sorted, he even rang the fourth one to see if they could help, they seemed to think they could so we let him go. They couldn't so yet another call to emergency to get a useless woman who's answer to it was I'm sorry but you need to ring daytime. So far, 8 phone calls, most while we're supposed to be working taking up over 4 hours, about 2 hours driving between 6 shops and we still have no gas.