A company and CEO without ethics A Eon Next saga now going on for over five weeks and at least twenty emails. The story. They sent me a bill for £130.96. I paid by credit card. They took £1,136.96. I asked for my money back. Very easy to do using my credit card. But they said “read the meter”. Told them as a disabled elderly person, with meter 7 feet high I could not climb to read it. No answer from Eon Next. I asked them to send someone to read the meter. No answer. Then no answers to at least the next eight emails. Finally someone said they would send me a cheque. Why on a credit card transactions they couldn't just credit the massive amount they'd over taken, don't know. So I waited, and waited, and waited for the cheque. Remember Eon Next have taken £1,000 from me. But no cheque arrived. From my experience in business if the employees of a company have no ethics, no morals, it usually means the man at the top has none. So please step forward CEO of Eon Next Chris Norbury and say something. Eon Next too big to care, a company that you should avoid at all costs and never trust them with a DD....the Eon Next reply below is the sixth person to say "can I help" then I give them all the deatils and...zilch. All the fact are stated above. If they really want to help then give me back my money they took out of my credit card. Simple. It is getting on for six weeks since I first contacted them. AFTER SEVEN WEEKS OF COMPLAINING, AT LEAST TWENTY EMAILS, PROMISES FROM THEM TO TAKE ACTION, TOLD THEY HAVE SENT MY MONEY BY CHEQUE, NOW 15 DAYS AND NOTHING...EXCEPT A STANDARD LETTER TO SAY LOOKING INTO YOUR COMPLAINT. EON NEXT INCOMPETENT OR LIERS. TAKE YOUR PICK