This has been an incredibly disappointing experience for me. I've encountered a complete lack of transparency with Eon Next. The call centre representatives have provided false information, and the bills I've received seem ad-hoc with no valid explanations. I've noticed random charges appearing and disappearing without any clear reasoning behind them. Even more frustrating is that I receive calls from ten different people on the same day, yet none seem capable of providing a resolution. I'm left with serious doubts about this company. It's baffling how they could forget to charge us for a whole month and then suddenly remember it after ten months, all without any explanation. When I brought this issue to their attention, they added around 20 more deductions and charges, further complicating matters. I'm deeply disappointed that I haven't received a satisfactory solution to these problems. I strongly advise against placing trust in Eon Next and suggest avoiding their services altogether. Even my landlord, who has been dealing with them for two years, has an ongoing dispute with them, which speaks to the recurring issues they seem to have.