First off my mum been with them years, but there no loyalty from their side they keep estimating the meters even though she send in the reading, They keep saying she in credit with the one and then another person saying she owes money. They keep taking out more money then there supposed to on direct debit so we had to stop it and There refusing to let us have a smart meter because they know that they won't be able to estimate the meter and get more money. This company is Greedy and unreliable
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