Account number A-F1B699BA
Customer service grossly incompetent.
In July at renewal of contract company agreed to bill me monthly on basis of reading and not fixed direct debit. After many conflicting emails and letter to CEO I was assured the contract would be variable direct debit. Now received email demanding large lump sum an extortionate fixed debits. Repeat the company is incompetent save for supply of fuel which in consequence if this review will probably be cut off.
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