Absolutely appalling customer service no form of communication throughout the business just passed from pillar to post being completely ignored for nearly 3 years yet still sending demanding mail and harassing phone calls but fail to acknowledge the complaint in place. Was offered redress and then later this was retracted and the company claimed it was a ‘typo’. Took management of the account whilst my dad was in intensive care informed them of this yet he still received harassing phone calls. Been overcharged by thousands for years!!!
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