Just spoke to E.On Next again gave them our November Readings and enquired about the offer they had given us. I was not surprised when I was told we could only take it if we had a Smart Meter - Blackmail in business is illegal, isn’t it? When I refused it explaining i don’t like them, they don’t work, I lose my white meter the person to whom I was speaking didn’t even know what my White Meter was. I have been asking this company ever since we were migrated to them, without our knowledge to check our accounts as two elderly people, me disabled and a cat do not use the amount of energy they are charging us. Still waiting and have been waiting for three tears now. I should also add they don’t even ask for our Readings anymore I photograph our readings then email it to this ridiculous company and wait for an even worse bill. Will someone please help. Our recent Meter Read 45898 Low 78881 Notmal Gas 1431 How does this come to four figures Patricia Putt