Charged £1000 for a non operating, condemned gas meter. Nothing I can do about it and that was confirmed by the Ombudsman. It's written into law that an energy company can get paid to provide non operating equipment and still charge for it. Not used a single therm of gas. Absolute disgrace of organisation and for over two years they have made my life a misery trying to collect a bill they shouldn't be allowed to charge for. Imagine being in business and being able to sell or provide defective goods then refuse to refund or compensate the purchaser. It's criminal and the whole country should refuse to pay these companies until they go bust and have to be taken over by responsible owners. No other business could ever operate with these government backed benefits and it just proves how bought out our political system is.