Repeatedly dozens of times, e-mailing me, texting me, calling me with a multitude iof different reasons why I urgently need a Smart Meter. I could list the different reasons, they have quoted, going back on them in every case, when the reason proved to be an outright LIE!!! DO NOT TRUST!!! Smart meters are not compulsory and it is up to you whether you get one installed. You will likely be offered one by your supplier if you don't already have one, but you are well within your right to refuse. Now they are calling me daily, I put a cease & desist order in yesterday to their CEO, had an 11 minute silent call from them today