I signed up for a weekly training session for the past 6 months. 5 weeks ago my trainer quit and no trainer has been given to me since. I have called multiple times and I was told an email would be sent. Today I finally talked to a manager who told me I had to pay no matter what. Even if I am not getting the services. The reason I signed up was to get ready to become an emt. I graduate in 3 weeks and have not been getting the training. The manager was rude and told me that the front desk workers only get paid 13.00 an hour and aren’t expected to do their jobs. He told me if I stop paying I will be sent to collections. I am responsible to pay, but apparently they are not responsible to provide the service. That, and the fact that the equipment is always broken, is why I will never be going back. Thanks for the terrible service and terrible gym.