EOS in Rosenberg used to be a good gym. Now, things stay broken and the new manager Lauren is rude and dismissive. The air was out in the cycle room for 3 weeks, the hoyer lift was broken and had a wheel chair bound man crying because that was his only way he could exercise. The manager knew the air was out for 2 weeks in the group room and she did nothing. The instructors at the gym haven’t even been introduced to her because she hides in her office. Whenever there’s an issue to bring to her attention, she puts us off- machines need to be fixed and she sits in her office. The sales people sign up anybody they can whether they speak English or not. 2 Arabic women have tried to bully my friend that has been there for years- they tried to intimidate her like they were taking over. All the different language barriers have caused fights. A lady was assaulted verbally today by an Iranian man which left her in tears. Lauren was told about it by the member and she told her to leave if she was afraid. No one offered to walk her to her car when she asked for help. The only person that is helpful is our new fitness manager J. There’s also a new operations manager named Corine that was very kind when I told her about the incident today. There are not enough cycle instructors so there are fights in the cycle room. This location is not healthy or family oriented at all. I do not recommend this gym to anyone until they get rid of the manager. It is discouraging that the sales people are signing anyone and everyone up whether they understand English or not which does not make it feel safe- they admitted they used Google translate just to be able to understand them.Very disappointing because it was an amazing place to be when Brandon was there. Look elsewhere if you’re looking for a safe place to work out