Away for the bank holiday weekend, had a an accident. So contacted Esure, to get assistance in recovering our car situation however they could not help us, did not provide us with roadside assistance, could not get through to customer services after several times of trying continuously being cut off. In an emergency this is disgusting service, being stuck roadside with family and baby, they were useless. Called again the following day and then being told that they could not provide me with a courtesy car is disgraceful, away from home no other transport and they could not provide me with the service that i expected after paying money to them to be covered in this kind of situation. For the rest of the public paying them money, dont because in your time of need they wont be there to support you!