My 1st accident claim in 6 years, I cannot believe I have been with such an incompetent company for this length of time if I knew how bad the customer service was. Or lack of. Having the chase them repeatedly, no call backs with updates. Having to call them many times with being on hold for up to an hour and no apology when expressed my concerns of any issues I am coming across. I would not recommend this company to anyone. Stay clear.
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