I have spent the last 4 days trying to contact someone in customer support, several emails and several hours listening to dreadful hold music and I still have not managed to speak to someone about my claim. I received a text message and an email within a few hours of making a claim telling me circumstances indicate I was at fault, despite the fact I feel it was clearly not my fault. They have made this decision without speaking to me or hearing my side of events. Dreadful service. Avoid at all costs.
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