I have just spoken to esures claims dept after having to wait over 50 minutes on the phone only to be offended by her attitude policy no 81909118 ref no 4005132532 some one claimed 2400 pounds on my insurance policy for a incident i knew nothing about back in march 2021 its now sept 2022 and they still havnt resolved this false claim they charged me 60 odd pounds on top of my next policy iv also been clobberd a further 180 pounds on top of my new policy esure claim that they sort out all problems within eight weeks i dont think its funny