I found it easy to communicate with the right people in the office. They were helpful in all respects taking me through item by item and listening to my answers patiently so that any misunderstandings of which there was few were easily sorted. The premiums while high because of the type of vehicle I drive they compared very satisfactorily with previous policies. Having been driving for more than fifty years I found their questions on my health and fitness were minimal yet reasonable. There was no stress involved in the transaction and afterwards I felt quite satisfied that I had chosen the right company.