Esure was easy to contact, they took our car before they had told us that they were going to which means it will be fixed sooner! More damage was done than I realised which the garage informed me! I rang esure and got through within 5mins and spoke to a lovely lady called Natalie. She put me on hold whilst she contacted the garage and then said don't worry we've given the go ahead for the work they've noticed to be done! Also the courtesy car is brand new and is automatic like we requested. I'm happy
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