Took out a policy for my car with E-sure, it took me 1 hour to fill out the application as I did not want to make any errors. I have a provisional driving licence.
Successfully took out a policy with E-sure for £472.
Two weeks later I am asked by E-sure to provide proof of my driving licence, so I do, I send them a JPEG of my provisional driving licence. Still have not been told by anyone at this point that they have me under the wrong insurance as I am driving around.
Today they text me to tell me that they have cancelled my policy so I ring them understandably upset.
They claim that I put on my application that I had a full UK licence... SERIOUSLY?
Not only have they made an admin error with my application, but then tried to blame me instead of just amending my insurance policy!
They wouldn't even give me full refund either, only £400 on the basis that they are with-holding the month that they covered me for.... But they didn't have me 'covered' atall because they had me under a void policy and never told me for 1 month!!!
I am now unable to afford a new policy with £400, I took out the policy when I had plenty of funds available. I could of even been pulled over and got into trouble with the police because of them!
NEVER USE THIS COMPANY.
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