First point : On the day of setting up the insurance I have completed the form on the comparison website with 15000 miles / year, Esure only had 5,000 miles/year ; this has caused a increase in my premium of over £150 / year and I have canceled the policy . Second : Until the day of this review,1 week later , I have received no cancelation documents from esure ( emails or other wise ) , but have been charged for another month, 6 days after the day I have requested the cancelation , and 4 days after the monthly renewal day. Third : After about 1 hour on the phone with Esure ,I got this : We have charged you extra because our colegue canceled the policy but charged you for extra legal cover for 1 full year , not just the cover period , even though the extra legal cover should have been charged monthly as a adition to the premium payment ; We have charged you after the cancelation date, and without letting you know about it because we could not stop the direct debit 5 days in advance; We will issue a small , partial refund ( I have paid in total around £200 for 1 month insurance (( my monthly fee would have been £54 ) and was offered a refund of about £31 ) , after another hour on the phone , going through bank transactions, and a cost breakdown , and complaints about the unprofesionalism I was refunded £110 .... My advice , don't take their insurance , and if you do, keep a eye on your bank account for extrapayments they might take without you know about it.