I cannot fault the service I received from esure when another esure-insured driver skidded into my car. Before I had even had a chance to report the accident, esure contacted me and within half an hour their nominated garage were in touch to arrange the repair. The claims staff were extremely efficient, professional and sympathetic and really helped the whole process run smoothly. Apart from organising for the repair company to collect my car and deliver a courtesy car, I have not had to do anything. The repair was done quickly and apparently to a good standard.