I suffered a bereavement last year and had to move areas, I rang esure yesterday and told them of change of address, because I suffered a bereavement I would be charged £25 for admin fee.
The heartless management were more interested in the money than in real life tragedy that befell their customer aka money making machine.
THE MANAGEMENT DOESN'T CARE ABOUT US, ITS ALL ABOUT THE MONEY, DISGUSTING I WILL NOT BE RENEWING MY POLICY IN JULY.
if the management is interested at all, I miss my baby everyday and my hear is broken.
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