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CL07
Absolutely disgusting service. Wasn’t bothered about listening to customers thoughts and feelings, just kept threatening saying they would write a minor claim down as fully my fault basically messing future insurance up for me - when I was trying to provide evidence for the incident where the other driver was fully at fault and he wasn’t bothered. I had cctv evidence and because it’s not normal that I didn’t get photos due to not carrying a mobile phone around with me he said the cctv is invalid and he was terminated the phonecall. Waste of time this insurance company!!! Look into the fine print as you basically get insured for absolutely nothing. Generally useless. Excesses for everything. Might be “cheap” but that’s because you’re paying for nothing. Literally. Don’t waste your time with them. Absolutely discusting customer service from all departments.
4 years ago
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