CHARGED A £25 CANCELLATION FEE DURING THE COOLING OFF PERIOD. I was given a better offer so cancelled the day after purchasing the policy and 15 days before the start of the actual cover. Of course it is in the small print but this renders the point of the cooling off period useless surely?! Doing this has actively made me decide that I will now never use Esure for any policy in the future and will recommend to everyone that they be avoided. Money grabbing sods.
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