My order was supposed to be ready for collection the same day (Friday) after 4pm, I called beforehand to make sure it’s ready as it was short notice. I called around 2:30pm, was told it is not ready yet but will be ready by after 4pm and I can come to pick it up. When I arrive after waiting in the queue for 30min I was told one part of my order is in another depo and that I should come back next day. Next day (Saturday) I called again to make sure it’s ready this time, as the shop is 20min drive one way I didn’t want to waste any more of my time. I was again told it’s ready for collection and I’m welcomed to pick it up. Surprise surprise - it wasn’t, another hour of my time wasted. Mind you I decided to order from your store because of same day collection which was supposed to by Friday, I was only able to pick it up on Monday causing me to postpone my garage appointment. I wouldn’t mind waiting a bit longer, it’s assuring me that the order is ready to collect when it’s not true that got me angry. Please work on it for the future.