Ordering was very East and prices very competitive. The service in branch was awful. 2 people in queue before me. Took over 15 mins to simply pick up my items. Couple at front took an eon to exchange wipers due to process to complete cash refund, signing documents etc. Person In front of me no clue as to what they needed, Advisor was out of there depth clearer which didn't help. All the time whilst waiting listening to someone in the background office on the phone ,louder than life, clearly talking to someone they knew, language was very colourful. An appalling experience