Don't hire from this disgraceful Company. Tried to hire a car, so I could drive a Terminally ill disabled gentleman on his favourite holiday in the UK. Arranged to pick up from Nottingham depot. Booked for 6 days. Paid over £500. They took his money, then I get a blunt voicemail, saying they don't open Sunday (never booked Sunday) so they would cancel and refund. Never gave me an option to discuss and sort this misunderstanding out. NOW I FIND OUT THE REFUNDS CAN TAKE 28 DAYS!!! We go on holiday in 2 weeks and he don't have the funds to book again, until money has returned. THIS IS ABSOLUTE SCANDALOUS, AND WILL LEAVE THIS REVIEW EVERYWHERE I CAN & GO TO THE MEDIA, IF I HAVE TO. If the CEO in the UK sees this, Your Company is a disgrace - SORT THIS OUT!!!!