Dear all,
What I want say over all experience is not acceptable. I received the SMS money deduct I know I use the toll, but my main question that they not even send any notification. I reply them why you deduct the money they said you used the services. Than I told them why you not call or send message. They keep saying i send all ready Account team saying we send you not reply. I am keep saying I didn't received any mail from you side after all investigation they found they send notification wrong email id. account team say sorry and apology. I need to ask every one this account need to confirm than they need to cut money not like that only. Even though when they delivered the car fuel 6/8 i return them 8/8 means full tank. for deduct money they are particular for return not , communication poor between account and customer. lack of communication.... I will never ever use this company again not at all. Account team mistake they not send notification/ message they have wrong email address. its not my mistake and from where they get wrong mail. I don't know but this is irresponsible team.
Thanks
3 years ago
Europcar has a
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