We reserved a Jeep Renegade 4x4 with snow tires and chains, specifically. At the Milano Linate Airport they did not have our car, gave us a smaller one of different class because only that one had snow tires, making us pay for it. We had to rent a second car to fit people and snow gear. Also told us at Venice we would have to pay 35 euro parking only if we dropped off keys out of office hours. Got there in office hours and waited 40 minutes for someone to show up at the office. No apology and they said 35 euros is always to be paid.
2 years ago
Europcar has a
1.2
average rating
from
265
reviews
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