I bought a car for one month online. first up they refuse to deliver the car within 3 miles distance to my residence and also returning car I did self. throughout the process absolutely no support they have charged me extraordinarily two times as a service fee for paying one fine. the traffic fine I have paid myself and even paid 40 pounds of service charge for Europcar however for my surprise they send me again one more invoice for 40 pounds with the new invoice number. I can only say this is the worst ever rent a car company in UK and I advise everyone keep away from this company they are daylight robbers.