Very bad experience! Our car broke down on the highway. Called for 2 hours doing nothing. Our call was passed around like a ball and the customer service very awful given to us 2 different wrong number 😕 then hang up my call. End up call to the 999 ask for help! In the midnight only the tow truck come to send us back to the hotel and next day still need to call in for repairs. My whole family's with my younger baby stuck in the cool 7hours. This car rental staff's is very heartless even we told them our situation they just show like not my business.
1 year ago
Europcar has a
1.2
average rating
from
265
reviews
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