I purchased full coverage for rental car through QEEQ. It included collision, comprehensive and theft. QEEQ is a third party that finds you the best deal; contract was with them. They signed me up with Europcar. They confirmed the price and the full insurance coverage. I had it in writing. When I got to the airport Europcar claimed my reservation did NOT include collision and comprehensive coverage. I showed them my paperwork that stated otherwise. They would not accept it. We called QEEQ who confirmed we had full coverage. He spoke with the Europcar representative who wouldn't accept this either. The only thing we could do was drive the car without any collision protection or buy collision and comprehensive and collision AGAIN, this time directly through Europcar and grieve the situation when we got home. We did this. Now both companies are blaming the other and no one wants to refund our money. The credit card won't help me either saying it's the other company's fault. I'm out $600 + dollars and have no none who will help me. NEVER ACCEPT A RENTAL CAR FROM A FOREIGN COMPANY!!