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Anonymous
You will think that when you go to a different country that is supposed to be advanced they will be able to tell you what the rules, regulations and laws are for that country. Well we rented a car in Europcar in Spain and the only thing they requested was a driving license and a passport, they said that with the proof of the the entry in the passport we are allowed to drive for 3 months, we paid for the full insurance and we went in our way. While driving in the highway, there was a big accident and even though we were able to avoid hitting anyone we got hit in the back. So we had to wait for the policía municipal and when they asked for our documentation they told us that we were not allowed to drive in Spain without an international license, we had no idea what they were talking about, we have never had to have that to drive in europe, but well we called Europcar and for two hours we spoke with 11 different people and no one took responsibility, they just kept hanging up or transferring us to different people. At the end the police took the car, left us in the highway were we had to call an Uber and when we got back to the rental car office they just shrugged and said, we are not responsible for the traffic ticket they gave you for driving without an international license, we don’t request it and is your job to educate yourself before traveling. Worst place ever to rent a car.
9 months ago
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Europcar has a 1.2 average rating from 265 reviews

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