We hired the car from edinburgh with all insurance in place.on our way to honister mines,lake district the car had flat Tyre.we were in middle of nowhere and there was no network.we tried contacting eurocar but due to no network we cudnt.so we spoke to sos service from the car and they arranged for help.we had to change the Tyre as it was irreparable.we had to pay 228 pounds in cash ,as the card machine didnt work again due to no network.now when we spoke to eurocar later about it they are saying that they will not reimburse the money spent as we didn't contact and got the work done by eurocar agents.we have been sending them the mails ,spoke to them on the phone but they refuse to understand that due to no network,we were unable to contact them and we cudnt go anywhere where we could hv got network leaving our young daughter in the middle of the road..
Can someone pls tell us whether or not we are liable to get paid our 228 pounds?
So ppl pls be aware of such things....
9 months ago
Europcar has a
1.2
average rating
from
265
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