Disgraceful treatment - made to feel like a criminalEuropcar accused me of causing damage to a car I rented in Brisbane. Their only justification was that I didnt do a pre-check before I took the car therefore its my fault. I can assure you the damage was not caused by me. I suggested that it might have occured after I dropped it off at the airport, they werent interested in that explanation. I have been driving for 40 years and consider myslef a very honest person, if I caused the damage I would have let them know. They would not listen to me. In addition to this issue, they charged me a "drop off" fee of more than 5.5k. The problem is that I rented the car in Fortitiude valley and dropped it off at the Brisbane airport (approx 20 k's). Their explanation, " a system issue. I am so disappointed with they way they treated me and with absolutely no contrition or apology - nothing. The only positiive was the customer service person at the Fortitude Vallet office was great...! I will never use Europcar again and will let all my networks know of my experience