Europcar = Deceitful, Dishonest & Disgraceful Arrived at Europcar Desk Barcelona Airport to collect my pre-paid Audi Q2 SUV 4DR. Told it's not available and that the ONLY “similar” option available was a Fiat Tipo instead!!! Half an hour of tedious negotiations later, and an extra payment of €250 on top of the €505 I had already paid, I got a BMW X1 which is way more similar to the Audi Q2 than a Fiat Tipo will ever be. In addition, an attempt was made to charge me 19% of the total rental rate in taxes. And this is after showing them a voucher by Sunny Cars (through whom I booked) that clearly stated all local taxes and airport service charges were included. No representative from Europcar available to assist me with locating the vehicle at the airport car park and familiarize me with the vehicle. Good luck trying to get a response from any of their communication channels! Europcar = deceitful upselling tactics, dishonest way of conducting business and simply do not care less about their customers. Steer clear.