Rental car not serviced with warning sign throughout the trip. Wasted two hours to get help but of no help.
October 2024
It’s the worst experience in my car rental. The whole event is very unpleasant and unacceptable. I won’t be their client for good and won’t recommend their business. The bad experience was two folds.
It’s a lemon or junk MG and it took two hours to get assistant which was of no help. Time is essential on a road trip.
The car was not checked nor serviced upon return from the previous client. This was agreed by the AA technician.
After less than half hour drive, the warning sign came on and stayed on the dashboard while driving on a freeway. The warning stayed on for seven days in the entire trip. Even the red warning message “ maintain vehicle immediately” popped up on time to time.
Needless to say, that’s a very bad feeling and uncomfortable with the entire drive about the safety and my critical time to reach the destinations.
I was very concerned and pulled in a service area.
It’s unbelievable that I’d to make seven calls to get someone who could really help by making a call to AA. The time wasted was 2 hours.
The AA technician ran a diagnostic but found nothing. He did try to reset it but to no avail. He did find that the engine oil was at 1/4 of the dipstick. He added several quarts but the warning sign didn’t go away.
He mentioned that it should be safe to drive. We didn’t have time to swap a car nor dealing with the pain dealing with Eurocar.
Now you make your judgement before renting an eurocar car
5 months ago
Europcar has a
1.2
average rating
from
265
reviews
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