explanation why!Do not use Europcar for a car rental, booked a car with Europcar to use in Italy back in June 2024. They did r have the car I had pre-booked and didn’t really offer anything for compensation. Understand these things can happen, then was asked to pay a 100 Euro deposit for it, car was returned undamaged at the agreed day and time drop off . Was signed off approved everything okay….still waiting for my deposit refund of 100 Euro. Have emailed but nobody gets back to you and customer service doesn’t exist. No explanation given why I haven’t received my 100 Euro deposit. Do Not Use this company