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Dri M
Unethical Practices and Deliberate Money Extortion by Europcar My recent experience with Europcar was a textbook example of money extortion and intentional exploitation of loopholes. I booked online a car for two days, from 7:00 AM to 7:00 AM, expecting a straightforward rental and a "Guaranteed Price" as they said. Instead, I encountered a nightmare. First, I had to wait almost 20 minutes at the counter just to pick up the car because the staff were moving at a snail’s pace. It was almost 8AM when I left the parking lot. The same thing happened when I returned the car—I waited another 20 minutes while the agent took their sweet time, assisting other customers with no sense of urgency. I barely made it to my flight on time. The reason for this became clear when I received the invoice. Europcar had charged me for an extra day because I was 12 minutes "late" returning the car—a delay entirely caused by their agent’s deliberate slow service. It’s clear to me that this stalling was intentional, just to justify an additional, unauthorized charge. Dealing with customer service only made things worse. After several attempts to get a response, I was met with arrogance and a dismissive explanation that ignored the root of the issue: their agent’s intentional misconduct. It’s obvious to me that Europcar relies on these nasty, underhanded tactics to squeeze more money out of their customers. I am currently demanding a refund for this unjust charge. If it’s not resolved, I will take further steps to hold Europcar accountable. This includes contacting Europcar’s managing team directly, involving regulatory authorities, and bringing in journalists to expose these unethical practices. I will make sure our voices are heard until Europcar stops exploiting their clients through sneaky and deceptive behavior. Europcar, your reputation is at stake, and I won’t be backing down until this matter is resolved fairly. My experience is a warning to others: beware of these predatory practices that turn a simple car rental into a source of endless frustration. #Europcar #ScamAlert #CustomerRights #UnethicalBusiness #NeverAgain
5 months ago
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Europcar has a 1.2 average rating from 265 reviews

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