If I could leave 0 stars I would. Please, anyone reading this, do not book with this company, just pay a little extra and go elsewhere, it really is not worth the stess and hassle. Firstly, the guy at the desk of the rental was rude by usually I’d shrug that off. If only it was that easy. I agreed to pay €98 for a 1 day rental and they held a deposit of €398 which is part of the terms with the balance returned minus the cost of the rental. They only refunded me back €141 meaning I was over charged by €156 for a €98 rental! I called customer service and explained, they put me on hold and the line disconnected and they never called back. Called again and someone else says they can’t explain why I’ve been over charged and would investigate and call back in 7 days, they didn’t. I wrote an email of complaint because I was really unhappy which has been ignored for 2 months. I sent a follow up and wait another month and no response. I decide to call again and told I’m through to the wrong department and they’d transfer me, I get through to the next guy and he tells me I’ve called the wrong number and I need to redial. We are now 3 months later and I’m left wondering why I’ve been charged an extra €156 for a €98 rental. Absolute theft. And the customer service skills are worse than bad. Please go with someone else. It’s really not worth it.