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Eve coel
Evans halshaw shiremoor- Hands down the Worst car I’ve had in my care to date. Went to look at bmw 4 series with allegedly 1 owner… was reasonably happy with car and asked as part of the deal that chips in paintwork on bonnet were fixed and dents in doors to be pulled out, which was all fine and good. Went to collect car following day… this had not been done, asked if I could take the car to Gateshead branch to have body work done which I was told would be fine… went down to Gateshead branch to organise a date the following day… Gateshead branch had no idea about the arrangement, got told to drive home and shiremoor would collect car from my home. Car got collected to have bodywork dealt with… but only the dints one side of the door as apparently paint man wasn’t in to deal with bonnet… wasn’t very impressed at all. So anyhow cracked on drove car 1 mile and drive train error came up on dash rang garage who agreed to pick car up following day to look at it, so baring in mind this car had 1 owner APPARENTLY I went to find service history of vehicle in glove compartment and found a sold receipt from 2020 so that of course makes 2 previous owners not the apparent 1 so I then called the previous owner as of course there was a phone number there… who advised me that the car was a death hazard and they didn’t trust the car and apologised that the vehicle fell into my hands. Called shiremoor and asked once again how many owners this car had which I was told again just the one… at this point all trust was lost I knew they either didn’t have a clue or are complete liars… but not only this I found sensitive documentation about someones drivers liscence details alongside address etc who had test drove the car the week prior in the glove compartment. Now we are in the middle of a global pandemic so the fact I’m finding all this firstly screams out this car hadn’t been cleaned at all and had put my 4 month old baby at risk.The Car ended up being rejected back to the garage within 3 days. I simply wouldn’t purchase a vehicle again from evans. Ended up being unable to get any credit after this episode. Luckily my partner managed to purchase a car on my behalf from a main BMW garage. Do yourself a favour always take yourself to a main dealer. Don’t buy from evans they don’t know what they are selling you they fell deeply below standards. I Wasted £80 on a tank of fuel, £50 insurance admin fees and a lot of my time. Absolutely disgusting And just to add I had to change my babies nappy on bathroom floor in the car garage as there was no changing facilities. Which wasn’t too pleasant either so please sort this out for other customers.
3 years ago
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Evans Halshaw has a 2.4 average rating from 336 reviews

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