Where do i even start? sold me a car advertised with full service history when its only had 3 services and last one being at 40k miles the car is currently on 73k miles....they'll tell you they do all these checks and service your car but my car turned up with no washer fluid whatsoever, oil below minimum, coolant below minimum, they have thousands of cars so don't think for a second the salesman has a clue about the car your ringing up about and probably hasn't even sat in it. Car delivery guy left a mars bar on my passenger seat and chocolate crumbs all over the gear selector! car turned up with 3 mile to empty with dashboard lights flashing and sounds basically saying your car is about to conk out! After driving to fill the car up it was instantly obvious there was something wrong with the gearbox, gear changes weren't smooth and it shifted rough and was clearly slipping...so obvious in fact there is no way Evans Halshaw drove the car down to me and handed the keys over without knowing the car was broke!! Fast forward 3 days and they made me book it in at a local garage just for car to be test run multiple times and sat in a car park for a week just for Evans Halshaw not to authorise the work as it was too expensive apparently, instead they sent someone back down 110 miles each way to fetch the car to take it back to Blackpool Ford to fix it, due to my insurance i had to have a blackbox installed which i made them FULLY aware of but the driver took no care whatsoever and drove my car like it was his own giving me bad scores to point of insurance threatening cancellation and when this wasn't enough when the car got to their garage one of their mechanics unplugged the box!!!! i had to spend 5 hours on the phone to insurance proving the car wasn't in my hands during these times. After ringing up EH they finally plugged it back in but what was interesting was the fact my box recorded multiple trips to shops and chippies, after asking them they claimed "test runs" yes im sure driving my car to a fish shop was just a test run even though it shows they parked outside it for a good 5 min like hm, also makes me laugh that they unplugged my dashcam how strange..so just know when your cars are in for repairs they're being took on joyrides. fast forward 2 weeks and i finally got my car back, gearbox was fixed but they also fitted steering parts without telling me and my steering was super heavy and they told me thats how its meant to be! before i could use one finger to turn the wheel now i needed both hands.....car also turned up with less than 10 miles yet it left with over half a tank which tells me they used a lot of my petrol on joyrides, gave them their courtesy car back with fuel and thats the thanks i get. Took over 3 months for the salesman to even send off the V5 so i wasn't even the registered keeper for 4 months, warranty pack i didn't get sent for 3 months either, AA cover they "gave" me didn't even work and the salesman goes from your best friend to ignoring you after they've got your money i even heard him sigh on the phone as i reported the issues...how dare i as a customer moan about a broken gearbox not even 10 min after it was delivered in such a state. So yeah beware using EH, they do zero checks and cant even be bothered to hoover the car out so what does that tell you? they dont service or check your engine and will happily delivery a car to you and hand you the keys knowing its broke not to mention the prices, they'll tell you their prices are what cars are going for now yet they'll offer you say £5,000 for your car then do nothing to it and relist it with £2,000 on top so why anyone sells them their cars is beyond me you'd make more from private selling. Would avoid and use a private seller.