Purchased a used car 65 plate from East Kilbride Branch back in September/2022 and had a broken spring within first couple of days! Now, you say thats just bad luck but the hastle i had trying to get re-imbursement at a cost of £502 cos the drop links were shot as well, was absolutely ridiculous to say the least! Told even though comes with 3 month FULL Warranty that because i purchased the so called Premium Guarantee this supersedes the garages own warranty! I paid £400 for this 2 year so called Premium Guarantee and NOT worth the paper its written on! Had to threaten to go to small claims court for re-imbursement b4 they paid up! 2 months later! Then 3 months later (first cold spell of weather) could not get started at all! Plenty of life in the battery but didnt want to know! I had a mobile mechanic come round and do a diagnostic and turns out it was a pre-heater module for the glow plugs had gone! No car for another 3 weeks as had to send down to south england to get one! Renault are on backlog for at least 2 months due to Brexit! After change of this part needed New glowplugs so tells me that Evans Halshaw certainly did NO service or checks other than possibly an oil change and filter! That in total apart from no car for 3 weeks cost me yet another £375 , as Surprise, Surprise that component is also not covered even in the Premium Guarantee! All in All get the car Sold, tack on a few Extras and then Wham, Bang , Thank you mam! Worst after Customer Care EVERRRRRRRR! Stay well away!