I have a service plan for my car. Last year it was serviced and mot tested but required brake discs and pads to the front as well as the air-conditioning servicing at extra cost. This year the car was serviced and mot tested, again. Passed the mot but required rear brakes and pads and additionally the break fluid replacing due to water contamination. On a car with 27000 miles I am dismayed that the discs failing so quickly. I was astonishing that the air conditioning wasn't part of the service last year but this year I find out the break fluid isn't part of the service. This is wholly unacceptable, a money grabbing exercise and something that I feel is reasonable to assume would be included as part of a service. I have an mot certificate saying it is safe to drive on that day, but recommendation that I spend another £500 to make it safer. After dealing with VW dealers in the past and Suzuki this was never an issue. What needed servicing to make the car go, be efficient and safe and other equipment was serviced excluding perishable parts. Fluids, gas, oils, screen wash belts, was never part of any post service conversation. Is this only Ashton or is it part of Ford's money making scheme that is impacting the reliability of Ford motor vehicles in the UK. I am seriously considering offloading my Ford, the eco boost engines as I read more horror stories online at premature expensive engine failures. Disgusting service, dismissive attitude by the dealer and a background of expensive unreliability where Ford is concerned. Ford need to do better!