I bought a car from them two years ago, on the day they dropped it off i noticed the gearbox wasn't working properly, fast forward they took the car back and "fixed" the gearbox, just had to have a suspension part done on my car and the garage phoned to tell me my gearbox has so many bolts missing they advise i shouldn't drive it until they order some and fit them!
So for two years i have been driving a car around on motorways and stuff and its had most of its bolts missing on the gearbox! they also informed me the gearbox isn't new and it looks like a second hand one, i couldn't believe it until they shown me! this has put massive stress on the remaining bolts so they need changing too and when i phoned them to make them aware even 2 years after they said it was down to me to check? so apparently everyone when buying a used car you need to take a car lift with you, lift the car up in the air, remove the undertrays, just to make sure your gearbox isn't missing all its bolts because their team are too incompetent to put the bolts back in they took out! how was i meant to know? with the undertrays on you can't see the gearbox so a MOT wouldn't pick this up either, i expect a garage contracted by EH or EH themselves to be able to put all the bolts back in a gearbox when putting it back on the car, i have been driving around for 2 years with a gearbox held on by i think 2 bolts? i have always heard a noise when accelerating harshly which i was told was normal but since all these bolts have been put in i no longer hear it.
8 months ago
Evans Halshaw has a
2.3
average rating
from
341
reviews
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